At Magic Basket, we believe laundry shouldn't be a weekend burden. We’ve modernized the traditional laundry process to provide a seamless, delivery-first experience that gives your time back.
1. The Setup
Choosing your plan and getting started is simple.
You can select a subscription plan that fits your household's volume—1, 2, or 4 bags per month—or use our flexible "As Needed" option for occasional loads.
Once you sign up, we will drop off your personalized Magic Basket Welcome Bag before your first scheduled pickup.
2. The Hand-Off
We operate on a fixed-route schedule to ensure maximum reliability with pickups on either Monday or Thursday.
- Prepare your bag: Fill your Magic Basket with your laundry. If it fits in the bag, we take care of it.
- Check your pockets: While we perform a safety check, we ask that you remove all valuables before placement.
- Place it out: Set your bag at your doorstep by 6:00 AM on your service day.
Don’t worry, we will send you a reminder the night before!
3. The Process
Clean without compromise.
Your clothes are cleaned with institutional-grade precision.
- Temperature Controls: Our standard wash uses cold water and normal heat when drying.
- Skin-Safe Standards: We use hypoallergenic, fragrance-free detergent by default to protect sensitive skin. Clothes will feel clean, soft, and neutral-smelling.
- Expertly Folded: Every item is folded to our "drawer-ready" specifications and kitted for easy organization once they arrive home.
4. The Return
The 48-hour promise.
We value your time, which is why we maintain a strict 48-hour service standard.
- Monday pickups are delivered fresh on Wednesday.
- Thursday pickups are delivered fresh on Saturday.
You will receive a notification and a Proof of Delivery photo the moment your laundry is safely back at your door.
