Frequently Asked Questions Magic Basket is here to remove the weekly burden of doing laundry. FAQs for additonal information.
What is Magic Basket and how does it work?
Magic Basket is a premium laundry care provider. We take the hassle out of doing laundry. We have modernized the traditional laundry process to provide a seamless, delivery-first experience.
What can I expect on my first pickup?
Your first pickup is simple. Follow these steps and you'll be on your way to never worrying about laundry again. Knowledge Center for more information.
What is the turnaround time for my laundry?
We maintain a strict 48-hour service standard.
Can I receive delivery if I'm not home?
Yes! Our drivers will deliver your freshly washed and folded laundry to a safe spot. Our drivers will take a Proof of Delivery photo upon drop-off.
